IRS Taxpayer Assistance Center
You can get in-person help at your local IRS Taxpayer Assistance Center (TAC). Locate a Taxpayer Assistance Center near you. Check what services are available at that location, then call 844-545-5640 to schedule an appointment.
For Spanish, call 800-829-1040. For all other languages, call 833-553-9895. You will reach an IRS assistor who can either:
- Provide an interpreter over the phone
- Schedule an appointment for you at one of our local Taxpayer Assistance Centers so you can get help in person.
The IRS Taxpayer Assistance Center for Brooklyn is at 420 Albee Square W, Brooklyn, NY 11201, and is open by appointment only Monday through Friday except on federal holidays.
Call (844) 545-5640 to make an appointment.
Services include:
- Account inquiries
- Basic individual tax law assistance
- Check, money order, or cash payments (Exact Change is Required)
- Departing alien clearances
- Form 911 PDF, Request for Taxpayer Advocate Service Assistance
- Form 2290, Heavy Highway Vehicle Use Tax Return
- Identity Protection Personal Identification Number Request
- Individual Taxpayer Identification Numbers and Form W-7 (More Information)
- Payment arrangements
- Tax forms
For questions about available services or hours of operation, please call the local office: (718) 834-6559.
NYC Free Tax Prep
The IRS deadline to file a tax return for your 2023 taxes was April 15, 2024. NYC Free Tax Prep preparers provide assistance all year round. If you missed the deadline, you can still use NYC Free Tax Prep to file your return or have questions answered.
- If you think you will owe taxes, it is a good idea to make an estimated payment.
- If you don't owe taxes, you will not be penalized for filing late if you requested an extension. For example, if your income is below the 2023 requirement to file ($13,850 for single filers and $27,700 for joint filers) or if you typically get a refund and do not owe, you will not be penalized.
- The deadline to request an extension was April 15. It's important to understand that an extension only applies to filing and not paying any taxes that are due. If your payment is received after the deadline, IRS and New York State penalties, fees, and interest may apply
To participate in the NYC Free Tax Prep program you will need to:
- Have a valid email address.
- Live in one of the five boroughs. Not all tax prep services can process returns for people who work in one of the five boroughs but live elsewhere.
- Bring all necessary documents and information you will need to have to file your 2023 tax return: checklist is at www.nyc.gov/site/dca/consumers/file-your-taxes-documents.page
- In general, individuals must have earned $59,000 or less and families with dependents must have earned $85,000 or less in 2023 to file in person at an NYC Free Tax Prep site.
- To file taxes electronically on a married-filing-joint tax return, both spouses must be present to sign the required forms.
Visit nyc.gov/taxprep to learn more about the program and get your frequently asked tax filing questions answered.
You can search for a tax prep site on the NYC Free Tax Prep map and make appointments with providers to help you complete your 2023 tax return.
Tax Help at Brooklyn Public Library
AARP
No additional appointments are available for the current tax season at Brooklyn Public Library locations.
Call 800-566-0242 or email taxaide@aarp.org if you have questions or to make an appointment by phone or email.
COJO Flatbush
No additional appointments are available for the current tax season at Brooklyn Public Library locations.
Call (718) 377-2900 ext: 331 or email taxprep@jewishcouncil.org if you have questions or to make an appointment by phone or email.
Grow Brooklyn
No additional appointments are available for the current tax season at Brooklyn Public Library locations.
Call 347-682-5606 or email freetaxes@growbrooklyn.org if you have questions or need to make an appointment by phone or email.
Restoration (BSRC)
No additional appointments are available for the current tax season at Brooklyn Public Library locations.
Call 929-432-3314 or email freetaxprep@restorationplaza.org if you have questions or need to make an appointment by phone or email.
SingleStop
No additional appointments are available for the current tax season at Brooklyn Public Library locations.
Call 800-290-7189 or email TaxSupport@singlestop.org if you have questions or need to make an appointment by phone or email.
Urban Upbound
No additional appointments are available for the current tax season at Brooklyn Public Library locations.
To make an appointment with Urban Upbound:
- Call 718-784-0877.
- Press 1 for English or 2 for Spanish.
- Then press 7 to reach Urban Upbound's tax department and schedule an appointment.
Get Tech Help Filing Your Taxes Online With Food Bank
Food Bank will be providing technical assistance for patrons completing the online tax forms by themselves.
No additional appointments are available for the current tax season at Brooklyn Public Library locations.
Call (646) 981-6111 if you have questions or need to make an appointment by phone.
Disclaimer: Brooklyn Public Library is not engaged in rendering legal, accounting or other professional services. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. This site provides links to websites that provide information about the law. But legal information is not the same as legal advice—the application of law to an individual's specific circumstances. Although care has been taken to only list links to reputable websites, we recommend you consult a lawyer if you want professional assurance that the information you find, and your interpretation of it, is appropriate to your particular situation. No website should be used as a substitute for competent legal advice from a licensed professional attorney.